“The real menace in dealing with a five-year-old is that in no time at all you begin to sound like a five-year-old.” – Jean Kerr
An excerpt from The Red Chair Experience. Order your signed copy here or get the digital or audio versions here.
If you have ever played sports, you will understand the concept of playing to the level of your competition. This concept can be the same in sales, in fact, you need to be at least conversing at a similar level to your customer.