Do you want to help people or make a contribution? Helping people implies that they have a problem and can put people on the defensive. If we contribute then we are a guide along the path. We can collaborate with people and maybe find a beneficial solution. On this podcast, Sales Made Easy with Harry Spaight, we talk about:
- The Red Chair Experience
- What was the inspiration for the book
- What can you you get from the book
- What is a red chair experience and how do you find yours
- How to contribute to others success.
“I’m an artist; affirmation is like catnip to me.” – Andrea Riseborough
Are you someone that feels the tug and need for affirmation? I am that type of person. I can be left to do a job and when I am finished it is not enough for me to know that I have done a good job. I like to hear that other people think I did a good job as well. Once I hear that I can move on but if I do not hear that I start to wonder if they think I am doing a decent job. That can lead to too many conversations in my head that usually do not end well for me.
Do you know how to build value? What kind of value do you build? One that is valuable to you or those around you? Can you transfer that value or better yet, help others to see the value for them?
Whether you are selling or a business owner you need to know how to build value, not just for you but for everyone else around you. As a business owner, you must learn how to help your employees feel valued. As a salesperson you must help the customer see the value in your product or service.
You have dream that you have been working on for a while. You have been putting in the work. Making the changes in your life, sacrificing, and now you can see the light at the end of the tunnel. You are at the starting line for the 5K you have been training for. You are on the plane headed for the destination that you have saved for years to visit. You wrote a book, it has been edited, and you finally have a book cover design that brings it all to reality. How are you feeling at this point? Nervous, excited, happy that this long process is finally coming to an end?
I can tell you it feels very surreal. I finished writing my first draft of my book four months ago and that felt amazing. I then found a publisher and started the conversations and process of getting it edited and published. Motivation Champs have been great to work with and very helpful. Every step has been an adventure and I have learned something new at every turn. I keep taking the next step and it seems to get me closer and closer to the goal. The writing was cathartic, therapeutic really. Writing about things that I got to experience and now I am sharing with you the reader. Maybe you experienced something similar, or something completely different. I found that each chapter I wrote revealed something that I may or may not have realized was within me to discuss. I have learned to appreciate a good conversation with a relative, an old friend, and even new acquaintances. Emotions come into play when you are planning and then finishing the dream. You have seen what you thought it should look like and yet it may be something entirely different than you imagined and you love it all the more.
What are your dreams and what are you doing to see them come to completion? Is it writing a book, building a business, or something bigger and better? Don't stop believing in your dream. Take one more step today, if you can. Find the strength to get up and push forward where you need to. Do you need help, a guide along the path or journey, to encourage you and your success? Do not be afraid to ask. I bet someone is right there ready to help. Maybe you need a coach, an outside voice or perspective.
Now is the time!
Finish your journey!
Read more about the red chair here.
Do you need a coach to guide you? Set a time to discuss your plan or your dream now.
“When you survive this, it will not be because someone said you could - Although it’s good to be reminded from time to time. And when you survive this, it will not be because you had money in the bank or a roof over your head - Because there may come a time when you have neither, and still, you will survive this.” – Peter Chyikowski
This title could be a mantra, a reminder of what you want or need in your life. It could be a speech given by a coach or a mentor that inspires you to push through the tough times or the grief. It could be something that you say to yourself over and over to help remind yourself of the great things to come. It is a short story, and the above is only a small clip of the total short story. Learn more about the author Peter Chyikowski.
I found out about 2 months ago, that another friend of mine lost his battle with mental illness. It reminds me that the struggle is real on a daily basis. My best friend from high school talked to him the morning of his death. Shared what he could, tried to encourage him, but it was not enough to overcome the demons. Since then, that same best friend from high school past away and about 3 weeks later we lost another schoolmate. Both are pictured at a reunion a few years ago.
We all have our own unique struggles. Just because your struggle is not a matter of life or death does not make it less important. It is the reality that you are living in right now. When we take on the mindset that, “When you survive this…” we will have a stronger chance of getting through whatever we may be dealing with. It could be a job loss, a relationship that did not turn out the way we wanted, or even a test in school that we failed. We all have a story to tell. Stories of how we survived this or that. Some are more dramatic than others but what a great story to tell. This is how I survived that! What are you struggling with right now? Can you tell yourself, “When you get through this?” You will have a great story or strength to tell and maybe it will help someone else survive this.
Though we have all these things that happen around us we can find a way to work with and through the feelings of hurt and sadness. This is not the time to give up or quit fighting. This is a time to grab hold of our friends and family to let them know that we love them and we need them, and they need you too.
Today, I will remember the phrase, “When you survive this,” so I can look to the future and see the strength that I will have as a result. I will see the person I will become and know that I will be able to share with others how I survived.
Being in sales, this quote may challenge you to say not me. You want to make sure that the message is getting across to your customer or that you were able to persuade them. Yet, they may be thinking of nothing more than how you made them feel after you have gone and cannot remember what you said or did while you were in their presence.
I used to think that I could always go back to things, and they would be the same as before, a friendship, a romantic
relationship, even a chore around the house. The reality is you can never go back to the same situation with the same expectations! You have changed, they have changed, and maybe even the situation has changed. Things are constantly changing all around us and they change us. Though nothing may have physically changed, I have walked away from puzzles and returned hours or days later to find the solution staring me in the face. My perspective did change. When it came to relationships, it took separation from some of those for me to realize this truth. I wanted to go back to the way things were and the comfort or familiarity of that relationship, but I could not. I did not realize it, until much later, that things have changed, sometimes significantly on either side or both sides. I would get frustrated by the lack of emotional connection because I was looking for a familiar feeling or positive memory. That was in the past and it was hard to realize or come to grips with that. Every day we are making steps towards positive or negative growth whether we want to or not, we never stay the same. I heard this when I was in my late 20’s or early 30’s and it has always stuck with me. At times, I could see this clearly and not so much at others.
If you are in sales and you think that you can pick up where you left off, you might find that the situation has changed, a lot. People have good days and bad days. People change jobs and their personal world changes outside of you and them. The world keeps spinning even though we do not want to admit that some times. So, what can you do to stay connected with your clients? It's called nurturing the leads. If you are not spending time connecting with your clients, whether via email, phone call, text or even stopping in to see them, then you are not helping your clients or nurturing the relationship. You may actually be losing them. If you keep in touch with the clients, you will change as they change and you will both see the change. It will be easier to connect and help them out as their needs have probably changed as well.
Do you struggle with low call volumes for the technicians in the slower months? Would you rather send a technician on a call then send them home at noon? What can you do to help them understand the importance of the annual maintenance agreement? Some service techs are great at offering annual maintenance agreements (AMA’s) and some struggle with it. Like most items that the technicians offer it usually comes down to three things.
This is a great question to ask when you are talking to someone with much more experience in your industry. Generally, they will tell you to look out for this or that. Get your accounting on track from day one, charge the proper amount for your services, build a savings for a rainy day. Sometimes we want to do all things in the business, sales, install, accounting, etc. And there is no way we can do all those things effectively long term. Sometimes, we do not have a choice but to do all those things but when we can afford to give them up one by one, it frees you up to do the things that you love to do.