What Impression are You Leaving?

An excerpt from The Red Chair Experience: Get your signed copy here or if you want the digital copy or live outside of the U.S. get your copy here.

 

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

Being in sales, as an ambassador of information, this quote may dishearten you. You want to make sure that the message is getting across to your customer. Yet, they may be thinking of nothing more than how you made them feel after you have gone and cannot remember what you said or did while you were in their presence.

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Do You Want to Start Your Own Entrepreneurial Journey?

Interested in starting your own entrepreneurial journey in business development but unsure what to expect? Then read up on our interview with Chris Michel, Owner of CM Consulting LLC., located in Woodstock, GA, USA.

What's your business, and who are your customers?

Coach Chris Consulting. I am a sales and business coach for the home services industry (HVAC, Plumbing, Electrical). I am also the author of The Red Chair Experience: Daily Inspiration for Success in Life and Business.

Close up of TRCE

Tell us about yourself

The death of my brother in 2019 made me think about where I was in my life, and I realized that I was not happy doing what I had been doing and that I needed a change. After spending over 30 years in the corporate world of sales and management, I started my own business. I got to do what I love: helping other people succeed in their sales and small business careers. I am inspired to help others do what inspires them so that they may be fulfilled.

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Feeling Stuck?

An excerpt from The Red Chair Experience.

 

“Whenever I get stuck on something, I’m like, ‘What would I do if I wasn’t afraid? What would I write if I wasn’t afraid? What would I say in this situation if I wasn’t afraid?’” – Phoebe Waller-Bridge

 

Sometimes we can get stuck in life or on a project at work and we cannot seem to find the solution. Sometimes it is fear that holds us in place and other times it is something much bigger saying hold on.

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Are You Open to Experiences

An excerpt from The Red Chair Experience...

“The good part about getting older is you stop trying to prove anything to anyone, including yourself. All you are in the pursuit of is collecting experiences - beautiful, fragile little soap bubbles that you store in your heart, and every once in a while, you pull one out and gaze at the delicate pictures it shows you.”Twinkle Khanna

I am not sure the thing that taught me to be open to experiences and take chances, but it seems to always have been a part of my life. I have not bungee-jumped or gone skydiving, but I have experienced a lot of things in my life. When it comes to experiences are you willing to step out and take a chance?

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Making a contribution in life and business

Do you want to help people or make a contribution? Helping people implies that they have a problem and can put people on the defensive. If we contribute then we are a guide along the path. We can collaborate with people and maybe find a beneficial solution. On this podcast, Sales Made Easy with Harry Spaight, we talk about:

  • The Red Chair Experience
    • What was the inspiration for the book
    • What can you you get from the book
    • What is a red chair experience and how do you find yours
  • How to contribute to others success.

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Building Value with Danielle Putnam of The New Flat Rate

Do you know how to build value? What kind of value do you build? One that is valuable to you or those around you? Can you transfer that value or better yet, help others to see the value for them?

Whether you are selling or a business owner you need to know how to build value, not just for you but for everyone else around you. As a business owner, you must learn how to help your employees feel valued. As a salesperson you must help the customer see the value in your product or service.

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Delayed Dreams – an excerpt from The Red Chair Experience

“You pile up enough tomorrows, and you'll find you are left with nothing but a lot of empty yesterdays.” - Meredith Willson

You have the opportunity sitting right in front of you and you are afraid to make a mistake or step off the proverbial ledge. What are you waiting for? Maybe you’ve been hurt or burned in the past and now you do not want that to happen again. You were down for the count way too long and you cannot afford to make the same mistake. Maybe you learned what you needed to last time. Maybe you tried to take that step and you were spared from a whole lot more than just some character building on your part.

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Do you have a sales process and does it work?

  • What is a Sales Process?
    • It is a step-by-step guide to help create a consistent result. Proven and repeatable steps, yet flexible enough to allow for updates and changes in your marketplace or business.
    • A great sales process can help your team become wildly successful because it gives them a road map. You are removing doubt and replacing it with certainty. That builds confidence in you and your team!
    • Without a process your team is left up to their own devices. Which means that you may find wins, but is it consistent?
"Companies following a sales process can increase their revenue by at least 18%, according to the Harvard Business Review." Source: The Brooks Group

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