If you have ever played sports, you will understand the concept of playing to the level of your competition. This concept can be the same in sales, in fact, you need to be at least conversing at a similar level to your customer.
“Doing the best at this moment puts you in the best place for the next moment.” – Oprah Winfrey
Do you know when you are doing your best and when you are not? I’m sure you do. Maybe this is when you put your heart and soul on a project at work or doing a project at home, or in a relationship. Why is it that we feel that there are times when it is ok to not give our all?
“Carry out a random act of kindness, with no expectation of reward, safe in the knowledge that one day someone might do the same for you.” – Princess Diana
Have you ever been the recipient of a random act of kindness? Maybe someone paid for your meal, or a stranger gave you a gift without an opportunity to return the favor. We hear about these things and maybe even you have done it once or twice. If you have done it, do you remember what that felt like?
“Men are socialized to trust women until evidence to the contrary surfaces; women are socialized to be suspicious of men until an individual man earns trust.” – Warren Farrell
Our society is built around trust and trying to find out whom we can trust. We have natural defenses built into our psyche and then we have the ones that are taught to us by those we are supposed to trust. We are taught things by those in leadership positions in our lives like parents, teachers, other adults, and extended family members.
“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
Being in sales, as an ambassador of information, this quote may dishearten you. You want to make sure that the message is getting across to your customer. Yet, they may be thinking of nothing more than how you made them feel after you have gone and cannot remember what you said or did while you were in their presence.
Interested in starting your own entrepreneurial journey in business development but unsure what to expect? Then read up on our interview with Chris Michel, Owner of CM Consulting LLC., located in Woodstock, GA, USA.
What's your business, and who are your customers?
Coach Chris Consulting. I am a sales and business coach for the home services industry (HVAC, Plumbing, Electrical). I am also the author of The Red Chair Experience: Daily Inspiration for Success in Life and Business.
Tell us about yourself
The death of my brother in 2019 made me think about where I was in my life, and I realized that I was not happy doing what I had been doing and that I needed a change. After spending over 30 years in the corporate world of sales and management, I started my own business. I got to do what I love: helping other people succeed in their sales and small business careers. I am inspired to help others do what inspires them so that they may be fulfilled.
An excerpt from The Red Chair Experience.
“Whenever I get stuck on something, I’m like, ‘What would I do if I wasn’t afraid? What would I write if I wasn’t afraid? What would I say in this situation if I wasn’t afraid?’” – Phoebe Waller-Bridge
Sometimes we can get stuck in life or on a project at work and we cannot seem to find the solution. Sometimes it is fear that holds us in place and other times it is something much bigger saying hold on.
An excerpt from The Red Chair Experience...
“The good part about getting older is you stop trying to prove anything to anyone, including yourself. All you are in the pursuit of is collecting experiences - beautiful, fragile little soap bubbles that you store in your heart, and every once in a while, you pull one out and gaze at the delicate pictures it shows you.” – Twinkle Khanna
I am not sure the thing that taught me to be open to experiences and take chances, but it seems to always have been a part of my life. I have not bungee-jumped or gone skydiving, but I have experienced a lot of things in my life. When it comes to experiences are you willing to step out and take a chance?